PERSONAL DATA PROTECTION POLICY
PASCANA AMAZON SERVICES EIRL, identified with RUC No. 20541205838, with address at Jr. Combate de Angamos 705, Urb. La Estancia de Surco, district of Santiago de Surco, Lima – Peru, makes known to its clients, users and consumers the present Personal Data Protection Policy, in compliance with the provisions of Law No. 29733, Personal Data Protection Law, its Regulation approved by Supreme Decree No. 003-2013-JUS and other complementary regulations issued by the National Authority for Personal Data Protection of the Ministry of Justice and Human Rights.
PASCANA AMAZON SERVICES EIRL owns the personal data databases it manages and guarantees that the processing of personal data is carried out lawfully, securely, confidentially, and responsibly, respecting the fundamental rights of data subjects. For any questions related to the processing of personal data, data subjects may contact us by phone at +51 965 687 989 or by email at reservas@pascana.com .
The personal data that PASCANA AMAZON SERVICES EIRL collects are those necessary for the provision of tourist services, such as names and surnames, national identity document, passport or other valid identification document, nationality, date of birth, physical and electronic address, telephone number, travel information and other data required for the preparation of quotes, reservations and contracting of tourist services.
This data may be provided directly by the owner through physical or digital forms, email, telephone calls, instant messaging applications, social networks, website or other authorized means of communication.
The processing of personal data has the main purpose of providing assistance, guidance and advice to travelers, as well as managing quotes, reservations and contracting of tourist services offered directly by PASCANA AMAZON SERVICES EIRL or by third parties linked to the provision of the service, including hotels, lodges, airlines, transport companies, tour operators, local communities, collaborating organizations and other suppliers necessary for the correct execution of the contracted trip.
Personal data may also be used for:
- Manage inquiries, requests and complaints.
- Coordinate tourist services and travel-related activities.
- To comply with legal, contractual, tax and administrative obligations.
- Contact the client regarding the contracted services.
- Improve the quality of care and services offered.
- Send promotional information, news, offers and commercial communications related to the services of PASCANA AMAZON SERVICES EIRL, provided that the owner has previously given their express consent for this purpose.
Personal data is processed with the free, prior, express, informed, and unambiguous consent of the data subject, in accordance with current legislation. The data subject may revoke this consent at any time, without retroactive effect, by sending an email to reservas@pascana.com .
PASCANA AMAZON SERVICES EIRL may transfer personal data to national or international suppliers only when necessary for the proper provision of contracted tourism services, including hotels, airlines, tour operators, transportation companies, travel insurance providers, or other suppliers related to the execution of the requested service. In all cases, such transfers will be carried out respecting the principles and obligations established by Peruvian legislation on the protection of personal data.
The company adopts the necessary technical, organizational, and legal measures to guarantee the security, confidentiality, and integrity of personal data, preventing its alteration, loss, unauthorized processing, or access. These measures apply to both physical and digital databases and are reviewed periodically to ensure their effectiveness.
PASCANA AMAZON SERVICES EIRL implements security measures to protect personal data processed through its digital channels. Access to administration and management systems is restricted to authorized personnel using secure credentials, and transmitted or stored information is protected by appropriate security mechanisms to prevent unauthorized access, use, or disclosure.
Furthermore, the company applies internal controls for the responsible use of databases, limits access only to authorized personnel, performs periodic backups of information, keeps its systems updated and promotes good digital security practices among its employees, adopting immediate corrective measures in the event of any incident that could compromise the protection of personal data.
The owner of the personal data may exercise at any time their rights of Access, Rectification, Cancellation and Opposition (ARCO Rights), in accordance with Law No. 29733, by means of a request addressed to the email address reservas@pascana.com , previously proving their identity and clearly indicating the right they wish to exercise.
PASCANA AMAZON SERVICES EIRL reserves the right to modify this Personal Data Protection Policy when necessary due to regulatory changes, improvements in its internal processes, or updates to its services. Any modifications will be communicated promptly through its official communication channels and/or its website.
Last updated: June 2026.